Compassionate Care When Jack Needed It Most
Rated 5 out of 5
I am a professional dog-care provider, and after an incident involving a client’s pet, I contacted several veterinary hospitals in the area. Admittedly, Fox Run was the last place I called - but they were the first able to help.
I was incredibly grateful that they could see Jack the same day, within an hour of my call, especially since they are only five minutes away. I understand that this type of immediate availability may not always be possible, which made their willingness to accommodate us even more appreciated.
There was a short wait after we arrived, but as a former veterinary employee myself, I understand how quickly circumstances can change in veterinary medicine. The technicians and doctors are caring for multiple animals, managing emergencies, and doing emotionally demanding work. They deserve patience and compassion, too.
Everyone was kind and professional from the moment they answered the phone until the moment we left. Even though we were a last-minute appointment, Dr. Findora never made us feel rushed. She took the time to thoroughly examine Jack, answer all of my questions, and explain everything clearly so I could accurately relay the information to his owners. Fox Run made an excellent first impression, and I would happily return - hopefully under much better circumstances next time. Thank you to the veterinarian and the entire staff for helping us care for Jack today. It truly meant the world to me.
Everyone was kind and professional from the moment they answered the phone until the moment we left. Even though we were a last-minute appointment, Dr. Findora never made us feel rushed. She took the time to thoroughly examine Jack, answer all of my questions, and explain everything clearly so I could accurately relay the information to his owners. Fox Run made an excellent first impression, and I would happily return - hopefully under much better circumstances next time. Thank you to the veterinarian and the entire staff for helping us care for Jack today. It truly meant the world to me.
Kaitlynn & Jack
Compassionate Care When Jack Needed It Most
Lifesaving Care When Every Moment Mattered
Rated 5 out of 5
“Dr. Findora got our Boston Terrier, Tuukka, in immediately after she was stung multiple times by ground hornets and went into anaphylaxis. Dr. Findora and her excellent staff stabilized her and ultimately saved her life. A scary situation had a positive outcome. I highly recommend Fox Run!” Jennifer Carroll
Successful Surgery After Several Cther Veterinarians
Rated 5 out of 5
“We had been to an emergency veterinarian and three other veterinary offices, but no one could help Sebastian. He was getting sicker and losing weight quickly. The veterinarian at Fox Run and her team worked hard to care for him, performed surgery, and saved his life. My heartbreak turned into overwhelming relief and respect for everyone at Fox Run.”
Janette Decker
Honest, Nonjudgmental Treatment Options
Rated 5 out of 5
“All of my treatment options were explained, and we reviewed the expected costs before the work began. I was able to decline anything I didn’t want without being made to feel like a bad pet owner. I appreciate being given good, better, best, and exceptional options—and knowing none of those choices are wrong. I like that kind of care!”
Samantha Shea
A Condition Another Veterinarian Couldn’t Resolve
Rated 5 out of 5
“They treated my dog Bruno with such care. Fox Run resolved a skin condition during his first visit that our previous veterinarian had been unable to treat for an entire year. They even called afterward to check on him. Fox Run is a great place and is now our new veterinary office.”
Aaron Stinson
Compassionate Care for an Anxious Rescue
Rated 5 out of 5
“They are always wonderful with Sadie Lynn. She used to be so frightened to come in, but the staff has helped her become much more relaxed. She is a rescue and has struggled with trust, but she has come such a long way. Thank you for making her feel comfortable when she visits.”
Mary Ann Stacey
Care for Birds and Other Animals
Rated 5 out of 5
“The staff is wonderful, and I appreciate that they care for such a wide variety of pets—from traditional companion animals to birds and chickens. Everyone is caring and thoughtful. When I had to say goodbye to one of my birds, the staff signed a card for me. It was such a meaningful touch.”
Mike Kabalka
Urgent Care, Follow-up and Lasting Trust
Rated 5 out of 5
“I appreciated how quickly Fox Run saw us, even though we were new clients. They treated my dog’s urgent condition with competent, prompt care and followed up the next day to make sure the treatment was working. I have already referred friends and family. They have earned my trust and loyalty.”
Erica White
Respectful, Collaborative Care
Rated 5 out of 5
“The veterinarians and technicians at Fox Run are knowledgeable and caring. They take time to discuss the pros and cons of treatment options and are nonjudgmental about pet parents’ decisions. I know my pets are receiving excellent care, and I truly appreciate the friendly staff.”
Paula Lancaster
Transparent New-Kitten Care
Rated 5 out of 5
“I appreciated the thorough explanation of what to expect during our new-kitten visit, including which tests and vaccines would be provided and what everything would cost. The appointment was quick and easy, and I knew exactly what to expect.”
Denise Nealer
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Both Tony and I want to extend our sincerest gratitude for all you have done in treating our beloved Pavlov. you were diligently available, compassionately present and extremely supportive in our time of great need. You are the kindest vet we have ever worked with (it meant so much when you offered to watch him!) and it is important to us that you know that. Keep up the excellent work, I know you’ll help many!
With heartfelt thanks,
Lisa & Tony (Pavlov too!)
I wanted to thank the entire staff for the care and compassion shown to Blue. However, I needed to thank you personally for the extra time and effort you expended talking to specialists, emailing x-rays and trying to help me find out what we could have been missing. You were the only one who went that extra mile in my fight to save Blue.
He was one of those special souls who pass through our lives and will never be forgotten. He fought hard because he knew others were fighting for him. You … (are) very special and I will never be able to thank you enough for what you do. You do wonderful work and I am thankful that you are nearby when the need arises.
Thank you again for all you did and for helping me and Blue.
With warm regards,
Retta
Dear Friends,
Thank you and your staff so much for the care you gave Kaci. It meant so much to e that my
baby was surrounded by such devoted and compassionate people. I will forever hold all of
you dear to my heart.
Sincerely
Jean
Thank you so much for taking such great care of Oakley. It really means so much to my
family and I. Your knowledge and compassion for animals truly shows. Thanks!
Jenn
Dr. Findora,
Thank you for your caring, compassion and how wonderfully you honored MilkDud and
Joey and I. Your tears with us made things that more beautiful for us. Thank you that you
gave Joey all the time he wanted with MilkDud. Thank you for the beautiful poem and paw
print. You made a difference for us. God has given you a privileged gift.
Rhonda
Last Sunday, regretfully, my husband and I took Precious, our 21 year old cat, into your
facility as we have done many times over the past few months. We had hoped maybe some
more subcutaneous fluids would help but we simultaneously realized she was slipping
away.
We had the pleasure of meeting Dr. Alicia Findora who helped us make the final decision
with our beloved pet. Both of us felt if there was ever a vet created in time she was it. She let
us ramble on as our decision was getting closer and closer. She did not interrupt. We just
wandered on with our memories of Precious.
Then, we noticed a tear in her eye. We then realized this was hard for her too. What a
special woman. What a “precious” moment. Dr. Findora is one of a kind.
Sincerely,
Carol
Dr. Findora took really good care of me and I am all better now. My mom and me really
appreciate all she did for me.
Bubba
Dr. Findora,
Just wanted to express our heartfelt thanks. Your understanding, compassion and
commitment to your career is outstanding and so very much appreciated. We will never
forget what you did for us and our girls.
Jeff, Chris, Schultzie & Helga
Hi all, I just really wanted to thank all of you for taking such good care of me! You have
given me a second chance at life! That’s good too, ’cause I have things to do, shows to win,
squirrels to chase and of course playing with my squeaky hedgehog! I also wanted to thank
you for putting up with my Mom. I know she can be very annoying when she’s worried
about one of her kids! Anyway, thanks again and a big RUFF to all of you!
Tyko & Family
